subject: fix: XP: unable to delete offline network printer
posted: Wed, 11 Jul 2007 00:14:39 +0100


Problem:

You're trying to delete a network printer from Windows XP's Printers
and Faxes control panel applet. The network printer cannot be
contacted, for whatever reason and XP continuously says "deleting"
under the printer icon. Rebooting does not fix the problem.

Cause:

(suspected): XP needs to connect to the printer before it can delete
it. As the printer cannot be contacted, the delete request never
completes.

Solution:

Empty the print spool directory:

net stop spooler
del /F %SYSTEMROOT%\system32\spool\PRINTERS\*.*
net start spooler

Refreshing the Printers and Faxes window will cause the deleted
printer to disappear.

Notes:

1. Ensure no print jobs for other printers are waiting to be printed
before proceeding.
2. Check that all files are actually deleted from the spool
directory, before restarting the spooler service.

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* Origin: [adminz] tech, security, support -
http://cyberdelix.net/adminz/

generated by msg2page 0.06 on Jul 11, 2007 at 07:56:51