subject: the Capability Maturity Model (CMM)
posted: Fri, 03 Dec 2004 13:11:49 -0000


http://www.sei.cmu.edu/cmm/cmms/cmms.html

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http://www2.umassd.edu/SWPI/processframework/cmm/cmm.html

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http://www.valuebasedmanagement.net/methods_cmm.html

CMM: 5 evolutionary stages in managing organizational processes
Capability Maturity Model (CMM)

© / ™

The Capability Maturity Model model is an organizational model that
describes 5 evolutionary stages (levels) in which an organization
manages its processes.

CMM describes 5 evolutionary stages in which an organization manages
its processes. The thought behind the Capability Maturity Model,
originally developed for software development, is that an
organization should be able to absorb and carry its software
applications. The model also provides specific steps and activities
to get from one level to the next.

The 5 stages of the Capability Maturity Model are:

1. Initial (processes are ad-hoc, chaotic, or actually few processes
are defined)

2. Repeatable (basic processes are established and there is a level
of discipline to stick to these processes)

3. Defined (all processes are defined, documented, standardized and
integrated into each other)

4. Managed (processes are measured by collecting detailed data on the
processes and their quality)

5. Optimizing (continuous process improvement is adopted and in place
by quantitative feedback and from piloting new ideas ands
technologies)

The Capability Maturity Model is useful not only for software
development, but also for describing evolutionary levels of
organizations in general and in order to describe the level of Value
Based Management that an organization has realized or wants to aim
for.

Book: James R. Persse - Implementing the Capability Maturity Model -
www.amazon.com/exec/obidos/ASIN/047141834X/valuebasedman-20

Book: Mary Beth Chrissis - CMMI : Guidelines for Process Integration
and Product Improvement -
www.amazon.com/exec/obidos/ASIN/0321154967/valuebasedman-20

Compare with the Capability Maturity Model: People CMM | Balanced
Scorecard | Baldrige Award | EFQM | Change Approaches |
Organizational Learning | Kaizen


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