subject: The Server Service Was Unable to Map Error Code 1797
posted: Tue, 23 Nov 2004 10:57:30 -0000


http://support.microsoft.com/kb/q165082/

Err Msg: Event ID 2510: The Server Service Was Unable to Map Error
Code 1797

SUMMARY
The following error may appear in the Event Viewer System Log:

Event ID: 2510
Source: Server
Type: Error
Category: None
Description: The server service was unable to map error code 1797.

MORE INFORMATION
This error actually means:

The printer driver is unknown

This information can be obtained by typing the following line at a
command prompt:

net helpmsg 1797

The reason for this error is that a client workstation (for example,
a computer running Windows 95) attempted to download a cross platform
print driver but the computer running Windows NT Server did not have
that driver loaded. The client will then most likely install the
driver from another source, such as a printer driver installation
disk. The computer running Windows NT Server simply logs this event
with the above information.

For additional information about the installing cross platform print
drivers, please see the following articles in the Microsoft Knowledge
Base:

ARTICLE-ID: 154291
TITLE : Installing Cross Platform Print Drivers in Windows NT 4.0

ARTICLE-ID: 142667
TITLE : How to Share a Windows 95 Printer Driver in Windows NT 4.0

APPLIES TO
• Microsoft Windows 2000 Enterprise Edition
• Microsoft Windows 2000 Enterprise Edition
• Microsoft Windows 2000 Professional Edition
• Microsoft Windows 2000 Enterprise Edition
• Microsoft Windows NT Workstation 3.5
• Microsoft Windows NT Workstation 3.51
• Microsoft Windows NT Workstation 4.0 Developer Edition
• Microsoft Windows NT Server 3.5
• Microsoft Windows NT Server 3.51
• Microsoft Windows NT Server 4.0 Enterprise Edition


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* Origin: [adminz] tech, security, support (192:168/0.2)

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