subject: Windows and HIPAA
posted: Thu, 14 Nov 2002 02:32:49 -0000


http://www.infoworld.com/articles/op/xml/02/09/16/020916opwinman.xml

Windows and HIPAA
Brian Livingston

I REPORTED that Windows' newest patches -- Service Pack 1 for Windows XP and SP3 for Windows
2000 -- contain new license language that gives Microsoft the right to silently revise your operating system
(see "Sneaky service packs").

This upsets many companies whose PCs can't be allowed to morph at will. But those who are worried the
most are IT pros in the health care field. They must comply by April 14, 2003, with HIPAA (Health
Insurance Portability and Accountability Act). Among other things, the law requires "a compliant technical
information infrastructure." All systems must ensure the security and privacy of medical records online.
(See http://www.hipaadvisory.com/regs/ HIPAAprimer1.html.)

Let's set aside for the moment whether today's Windows can ensure security of any kind. Let's also note
that, except for XP's Media Player and digital rights management, Windows doesnt silently do all that
much yet.

Here's the question: Since Microsoft may start using its new rights any time, won't it soon be against
federal law for health care providers to rely on Windows to handle patient records?

"The EULA [end-user license agreement] change has really got me worried," writes Peter Clark, the owner
of PClark.net Consulting. "I think the new SP3 license terms are in direct conflict with HIPAA. Either I don't
install the service pack -- and am therefore running an OS with known security holes, which HIPAA frowns
upon -- or I do install the service pack and thereby install a new security hole, which allows for automatic
changes of the software configuration."

Clark has an idea, though. "Since the automatic update/security holes only apply to Microsoft, the health
care industry needs to go to Microsoft with a joint NDA (nondisclosure agreement) and indemnification
agreement, requiring Microsoft to hold their HIPAA-compliant customers harmless should patient
information be leaked via this mechanism."

The issue has escalated beyond tech workers to alarm medical doctors themselves.

"Our procedures sometimes involve surgery to place over 100 recording electrodes in the patient,
sometimes on the surface of the brain," says Dr. Bob Webber, a systems manager at a teaching hospital.
"These PC-based systems use Microsoft Windows [because all but one vendor of these systems use
Microsoft operating systems] and multimedia programs to capture the patient's data."

Webber asks, "If, after a Microsoft service pack is applied to overcome a security weakness in their
operating system, and the service pack also secretly breaks the multimedia software and/or revokes
access to our patient's data, thus damaging our patient care, who is responsible?"

It's not just hospitals but every user of Windows who should be wondering. You'd think Microsoft would
understand that customers don't want their mission-critical systems changing in the dead of night. This
isn't brain surgery.

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* Origin: [adminz] tech, security, support (192.168.0.2)

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